Call now! +1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will appear. It includes elaborate info about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast variety of educational videos demonstrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, have a glance at our extensive FAQ database, which comprises questions asked by actual people and offers real solutions. We constantly update our FAQ database with new entries so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our great team of support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you send will be replied to within one hour (the average support ticket response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323460

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com